Client Communiqué: Frequently Asked Questions (FAQ's)

Table of Contents

  1. Who is Pro-Ware?
  2. What is Client Communiqué?
  3. Is Client Communiqué easy to learn and use?
  4. How many contacts can I have in Accountant's Helper?
  5. How much is Client Communiqué and what do I get?
  6. How can I order Client Communiqué?
  7. Are there Annual Upgrade cost for Client Communiqué?
  8. How do I get Technical Support?
  9. Is Client Communiqué compatible with my operating system?
  10. Can Client Communiqué be used on my Network?
  11. How much memory (RAM) and storage space (hard drive space) is required?

 

Who is Pro-Ware? 
 

Pro-Ware is a software development company that creates software for accountants and small businesses. Pro-Ware has been in business since 1985.  Pro-Ware's support and programming staff consists of highly educated business professionals, Certified Public Accountants, and experienced programmers.
 


 

What is Client Communiqué?
 

Client Communiqué is a contact management tool that can help your business build customer relations through effective, simple, and regular communication by sending emails or printing envelopes, labels, postcards, or fax transmittals.

 

 

Is Client Communiqué easy to learn and use?
 

If you are familiar with software developed for Windows and understand some basic concepts related to managing contacts, printing, and emailing, you will have no problem learning and using Client Communiqué.  We have gone to great lengths to ensure that the overall design of Client Communiqué is intuitive and flexible.

 

 

How many clients and contacts can I have in Client Communiqué?
 

Other than available disk space, there is no limit to the number of clients and contacts that can be maintained with Client Communiqué.  Client and contact records can be added, modified, printed, or deleted at any time.

 


How much is Client Communiqué and what do I get?
 

Client Communiqué is currently priced at $99.00 for the Single-User Version with FREE shipping.  Upon receipt of your payment, you will be sent the program on CD, an installation manual, and unlimited technical support for that version.

 


How can I order Client Communiqué?
 

Pro-Ware accepts three methods of payment: credit card or check.   Order can be accepted by credit card by calling 402.861.8800, faxing your order form to 402.861.8653, or placing your credit card order online at:

www.proware-cpa.com/orders.html 

OR

 

You can mail your order form with any form of payment to:

             Pro-Ware
             11905 "P" Street, Suite 104
             Omaha, NE  68137-2228

 

Click here to print an order form from the web: www.proware-cpa.com/orders.html 

All orders are shipped priority mail on the day received.  Expect 2-3 days shipping time.  For overnight shipping, add $ 25.00.
 

 

How do I get Technical Support?
 

Technical Support can be obtained by the following three ways:

  1. Email us at support@proware-cpa.com with any questions.  

  2. Fax us any time at 402.861.8653 with any questions.  

  3. Call Technical Support at 402.861.8800 M-F 8:30-5:00 PM to talk directly to a technician.  

  4. We ensure quality and expedient technical support on a timely basis regardless how you contact us..

 

Is Client Communiqué compatible with my operating system?
 

Client Communiqué is compatible and was specifically designed to operate in Windows 95/98/2000/ME, Windows NT 4.0 (Server and Workstation), and all versions of Novell.

 

 

Can Client Communiqué be used on my Network?
 

Client Communiqué can be used on Windows NT 4.0, Windows 2000, Windows XP, all versions of Novell, and Windows 95/98/2000/ME/XP peer-to-peer networks. 

 

 

How much memory (RAM) and storage space (hard drive space) is required?
 

Client Communiqué does not require additional RAM to be installed.  Only normal Windows requirements need be met, however as with most other programs, speed may increase with the addition of memory.  Client Communiqué requires a minimal amount of hard drive space.  Only 10-20 Meg Bytes of space is required for the program files.

 

                                                                                                                                       

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