Client Communiqué: Contact Management

The most important part of any data intense software is the area where the data is entered.  Client Communiqué contains seven different maintenance screens designed to make it as easy as possible to enter your contact and communications data.  The seven available Maintenance or “Add/Edit” screens are as follows:
  • Clients
  • Personal Contacts
  • Public Contacts
  • Personal Web Links
  • Public Web Links
  • Categories
  • Groups Maintenance



Clients Screen

An unlimited amount of clients can be maintained on the Clients Maintenance screen.  Since client information is generally used by several people in a company, the client addresses are shared and stored in the public files location setup in the Configuration Wizard.

The screen is composed of six tabbed pages.

  • List View – The List View tab page contains specific data required to quickly identify a client to view or edit.  Clients are displayed in a grid for easy browsing with options to sort or search by the client’s client #, contact name, company name, or year-end.  There is also the ability to filter/narrow clients displayed in the grid by five group codes, five quick select groups, state, or city.
     
  • Contact Info – The Contact Info tab contains general contact information, such as the mailing address and phone number, for the selected client.
     

  • Tax Information – The Tax Info tab of the Client screen contains tax specific information pertaining to the client such as their federal ID, year-end, tax return type, and tax return due date.
     
  • Groups – The Groups tab is where each client can be assigned to five user-defined groups and five quick select groups which are used on the lookup screens for quickly selecting “groups” of clients to print, email, create a fax transmittal, or even delete.
     
  • Communiqué Info – The Communiqué Info tab contains information relating to the communiqués sent to the client through Client Communiqué such as the year-to-date communiqués and the last email communiqué sent to the client.
     
  • Notes – The Notes tab of the Client screen allows an unlimited amount of text to be entered for the client. 

List Viewcc_clients1.gif (23493 bytes) Contact Infocc_clients2.gif (29119 bytes) Tax Informationcc_clients3.gif (29045 bytes)
 
Groupscc_clients4.gif (27399 bytes)

Communiqué Infocc_clients5.gif (22970 bytes)

Notescc_clients6.gif (17464 bytes)

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Contacts Screen

Contacts are separated into personal contacts and public contacts.  The personal contacts address book is intended to hold the addresses of contacts to be kept personal, whereas the public contacts are used to hold addresses of contacts to be shared on the public files location.  Typically the public files will be located on a server for sharing.  Both screens are identical with the following tabbed pages as described below.

  • List View – The List View tab page contains specific data required to quickly identify a contact to view or edit.  Contacts are displayed in a grid for easy browsing with options to sort or search by the contact’s contact or company name.  There is also the ability to filter/narrow contacts displayed in the grid by five group codes, five quick select groups, state, or city.
     
  • Contact Info – The Contact Info tab contains general contact information, such as the mailing address and phone number, for the selected contact.
     
  • Groups – The Groups tab is where each contact can be assigned to five user-defined groups and five quick select groups which are used on the lookup screens for quickly selecting “groups” of contacts to print, email, create fax transmittals, or even delete.
List Viewcc_contacts1.gif (25396 bytes) Contact Infocc_contacts2.gif (25396 bytes) Groups
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Web Links

Besides holding contact information, Client Communiqué can be used to store website addresses know in the program as web links. Similar to contacts, web links are divided into personal web links and public web links.  The personal web links screen is intended to hold the web links you want to be kept personal, whereas the public web links are used to hold web links to be shared on the public files location.  Typically the public files will be located on a server for sharing. 

Both screens are identical with the following tabbed pages as described below. 

  • List View – The List View tab page contains specific data required to quickly identify a web link to view or edit.  Web links are displayed in a grid for easy browsing with options to sort or search by the web link category or website address. 
     
  • Website Info – The Website Info tab is where the web link information, such as assigned category, website address, last visit, is located.
List Viewcc_weblinks1.gif (19295 bytes) Contact Infocc_weblinks2.gif (22718 bytes)
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Web Link Categories

Just as bookmarked websites in web browsers can be organized into folders, web links in Client Communiqué can be assigned to web link categories.  The Categories screen is used to maintain these web link categories.

The Categories screen is divided into two tabbed pages as described below.

  • List View – The List View tab page contains specific data required to quickly identify a web link to view or edit.  Web links are displayed in a grid for easy browsing with options to sort or search by the web link category or website address. 
     
  • Category Info – The Category Info tab is where the actual category information, category code and description, is located.
List Viewcc_categories1.gif (19962 bytes) Contact Infocc_categories2.gif (17777 bytes)
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Groups

The Group Maintenance screen is used for adding and editing 15 character group codes for each of the five available user-defined groups.  These group codes can be assigned to clients, personal contacts, and public contacts and are used as filter options on lookup screen and reports.  The groups screen is separated into two tabbed pages as described below.   

  • List View – The List View tab of the Group Maintenance screen contains specific data required to quickly identify a group to view or edit.  Groups are displayed in a grid for easy browsing with options to sort or search by group code or description.  By default, the group code page is set to group 1, so only group codes set up for the first user-defined group will be displayed.  To display another set of group codes for the remaining four user-defined groups, place the group dropdown box on the correct group.
  • Group Information – The Group Info tab is where the actual group information, group code and description, is located.  The overall user-defined group screen prompt is also displayed on this page.  This screen prompt can be changed by clicking the ellipsis (…) button next to the group selection dropdown on the List View tab or on the Group Configuration page of the Configuration Wizard.
List Viewcc_groups1.gif (23335 bytes) Contact Infocc_groups2.gif (18800 bytes)
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If you wish to ask specific questions or request additional information, e-mail us at info@proware-cpa.com.

                                                                                                                                       

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