Quick Trial Balance: Frequently Asked Questions (FAQ's)

General Questions

  1. Why does Quick Trial Balance indicate that I am using a DEMO program when I start it?
  2. I lost my product code, how can I get another one?
  3. How can I tell what version of Quick Trial Balance I am using?
  4. How can I tell if I have the most current version of Quick Trial Balance?
  5. How do I get the most release of the current version of Quick Trial Balance?
  6. Since I've never used Quick Trial Balance before, what is the best way to get an overview of its features?
  7. I can't find my Quick Trial Balance CD. How do I get a new one?

Installation

  1. What should I do if I put the Quick Trial Balance CD in my computer and nothing happens?
  2. Can I access my data files on a network if I install Quick Trial Balance on my computer?
  3. Do I need another copy of Quick Trial Balance if I want to install it on another computer in my office?

File Menu

  1. How do I backup my data files?
  2. How do I select a file that I restored from a backup file?
  3. How do I rename a file?
  4. Can I import a trial balance from my accounting program?
  5. How do I maintain both a book and tax trial balance?
  6. What are account types?
  7. What are group and sub-group codes?
  8. Is there a way to enter my trial balance amounts without setting up the chart of accounts first?
  9. Can I enter work paper reference numbers?
  10. What are journals used for?
  11. What are archives?
  12. Will Quick Trial Balance maintain prior year balances for my chart of accounts?

Transactions Menu

  1. What are the cash receipts and cash disbursements options for?
  2. When I enter journal entries, how do I tell QTB to post it to one or more books (trial balances)?

Reports Menu

  1. What report should I print to see what group codes have been assigned to my chart of accounts?
  2. What report should I print to see the trial balance after all adjustments have been made?
  3. What report should I print to see the grouped trial balance amounts?

Housekeeping Menu

  1. What does the Reset for New Year option do?
  2. How do I retain my adjusted trial balance so I can enter cash transactions for the next year and get a new trial balance?
  3. After I reset for a new year, can I return to the previous year to make further adjustments or print reports?

Help Menu

  1. What resources are available for learning about Quick Trial Balance?

 

 

General

Why does Quick Trial Balance indicate that I am using a DEMO program when I start it?

Quick Trial Balance is installed in DEMO mode and will operate in DEMO mode for 30 days.  When you start Quick Trial Balance, you will be prompted to enter your PRODUCT CODE to convert Quick Trial Balance from DEMO mode to an unlimited version.  The product code can be found on the insert included in your CD case containing the Quick Trial Balance CD. 

I lost my PRODUCT CODE, how can I get another one?

The PRODUCT ACTIVATION screen is displayed each time you start Quick Trial Balance.  It can also be displayed by selecting the PRODUCT ACTIVATION option from the Help menu.  Next to the text box where you enter the PRODUCT CODE is a label that says "What's this?".  If you click this label, you will be presented with a screen explaining where the product code can be found and an option to request a new product code to activate your software.

How can I tell what version of Quick Trial Balance I am using?

Go to the Main Menu and at the bottom of the File Selected screen, which is displayed in the middle of the screen whenever you are at the Main Menu, you will find the version and version date of the Quick Trial Balance program you are using. 

How can I tell if I have the most current version of Quick Trial Balance?

Quick Trial Balance will be upgraded periodically to add new features and enhancements.  As a registered user of Quick Trial Balance, you will automatically receive upgrade notices when these become available.  The next section explains how to ensure that you have the most current release of the current version.

How do I get the most current release of the current version of Quick Trial Balance?

We are continually updating the most current version with minor fixes and enhancements.  When the current version is updated, the version date is updated and this is the only way to determine if you have the most current release of the most current version.  However, we make it easy to determine if you have the most current release because all you need to do is click the Update QTB button on the Main Menu toolbar.  The most current release of Quick Trial Balance is always available on our website and can be downloaded by current users at any time. 

Alternatively, you can go to the Pro-Ware website ( www.proware-cpa.com/qtb_updates.html ) and download the update to your computer and install it.  Instructions for installing the update are included on our website.

Since I've never used Quick Trial Balance before, what is the best way to get an overview of its features?

The Quick Trial Balance tutorial provides a quick overview of how to get started.  It includes instructional text and describes some of the most common features.  To access the Tutorial, select the Quick Trial Balance Tutorial option from the Help Menu.

I can't find my Quick Trial Balance CD.  How do I get a new one?

If you are using the current version of Quick Trial Balance, you can purchase a replacement CD from PRO-WARE at a nominal charge.  Call customer service at 402.861.8800 to order.

 

Installation

 

What should I do if I put the Quick Trial Balance CD in my computer and nothing happens?

We rely on the "autorun" feature of Windows to start the installation program when you insert the install CD; however, if this Windows feature has been disabled or is not working properly, the installation program will not start.  To manually start the installation program, click on My Computer, then right-click on the drive that represents your CD-ROM drive and select Open from the menu.  When the contents of the CD are displayed, double-click on AUTORUN.EXE and the installation program will start.

Can I access my data files on a network if I install Quick Trial Balance on my computer?

Yes.  If Quick Trial Balance is installed on your computer, you can access data files on your local computer, a network, or any drive that you can navigate to using Windows Explorer.  We recommend installing Quick Trial Balance on each individual computer instead of a server because it will run faster and eliminate unnecessary network traffic.

Do I need another copy of Quick Trial Balance if I want to install it on another computer in my office?

Yes - If you purchased the single-user version of Quick Trial Balance, you will need to purchase another copy of Quick Trial Balance to install it on another computer.

No - If you purchased the multi-user version of Quick Trial Balance, you will NOT need to purchase another copy of Quick Trial Balance to install it on another computer.  In fact, you can install this verison on as many computers as you wish.

 

File Menu

How Do I backup my data files?

How do I backup my data files?

The best way to backup your data files is to use the option Backup/Restore in the Files Menu.  This option is a wizard that will allow you to backup your data files or restore data files from a previously created backup file.  The backup files created are in standard "zip" format and can be viewed using any software program, in addition to Quick Trial Balance, that reads standard zip files, such as, Windows XP.

How do I select a file that I restored from a backup file?

After restoring a file from a backup, the file is NOT automatically selected or added to the File Listing.  To select the file, pay careful attention to the information presented in the Backup/Restore Wizard regarding where your file will be restored to.  You will then need to select the ADD button in the File Listing and add the file to the listing.  After adding the file to the File Listing, you can then use the Select button to select it.

How do I rename a file?

To rename a file, go to the File Listing and do one of the following:

  • Right-click on the "company name" in the grid and select Rename from the popup menu.  A dialog screen will be displayed that enables you to rename the file. 
  • Highlight the file you want to rename by clicking on any of its data in the grid.  Then click the RENAME button on the toolbar.  A dialog screen will be displayed that enables you to rename the file.

Can I import the trial balance from my accounting program?

Yes.  If you can export your trial balance from your accounting program to one of our import formats, you can import your trial balance into QTB.  If your chart of accounts is already setup in QTB, you can still import your trial balance and QTB will just import the balances without adding the accounts twice.  To import your trial balance, select the Import option from the File, Chart of Accounts submenu.

How do I maintain both a book and a tax trial balance?

QTB can maintain up to 3 books in one data file.  You will be able to make adjustments that affect one or all methods and print separate trial balances that can be grouped independently of the other books you are maintaining.  When you create your data file, you specify how many books you want to maintain.

What are account types?

Each account has an account type assigned to it that identifies what type of account it is.  For Example, a "Cash" account would be assigned an asset type of "Assets - Current" to indicate it is a current asset.  Account types are used to distinguish between balance sheet accounts and income statement accounts when printing various reports.

What are group and sub-group codes?

Group codes are used to group similar accounts together so they can be reported as one amount on a tax return or financial statement.  For example, if you have 10 bank accounts and want to report them as one amount on your financial statements, you could assign a group code of "Cash" to each of these accounts.  When you print the Grouped Trial Balance, accounts with the same group code will be added together.

Sub-group codes are similar to group codes except they are used to group accounts that have a group code assigned to them.  For example, on a corporate income tax return (IRS Form 1120), you need to know the cost of goods sold amount to report on page 1, and on page 2, you need to break out the components of the cost of goods sold, which may be purchases, labor costs, and various other costs.  All the accounts that are to be grouped together to get the "cost of goods sold" number on page 1 would be assigned a group code.  Perhaps something like "COGS".  Any accounts that need to be added together to get the components of cost of goods sold would be assigned a sub-group code.  Assuming they had 15 different purchases accounts and you only want to report this as one amount as a component of cost of goods sold, you would assign a sub-group code to these accounts.  Perhaps something like "PURCHASES".

Each account can have 10 different group codes assigned to it, so there is more than enough for tax groupings or financial statement groupings.  Each group code can also have a sub-group assigned to it.  The number of group and sub-group codes should be sufficient to accommodate any reporting needs you may have.

Is there a way to enter my trial balance amounts without setting up the chart of accounts first?

Yes.  Select the option "Quick Entry - Beginning / Prior Year Balances" from the Chart of Accounts submenu in the Files Menu.  This option will quickly allow you to enter beginning balances (or prior year balances for up to 10 years).  To enter balances for accounts that have not been entered in your chart of accounts, click the "New" button and you can add accounts on the fly.

Can I enter work paper reference numbers?

Yes.  Select the option "Quick Entry - Workpaper Reference Numbers" from the Chart of Accounts submenu in the Files Menu.  This option will quickly allow you to enter workpaper reference numbers for your accounts.  Workpaper reference numbers appear on the following reports:

  • Working Trial Balance
  • Adjusted Trial Balance
  • Lead Schedules

What are journals used for?

Quick Trial Balance allows you to enter cash transactions, and to make different types of transactions easier to identify when printing the General Ledger, you can create journals that will indicate the source of the transaction.  For example, if you have two bank accounts that you make deposits and write checks out of, you could setup a journal for each bank account so you can easily identify which bank the transaction originated from.

What are archives?

Archives can be turned on in the configuration option.  This option can be found in the Files Menu.  When turned on, Quick Trial Balance will make an automatic backup of your file whenever you quit the program or select a different file if changes have been made to your file.  This allows you to have an archival list of backups that you can return to in the event of data loss or changes that were made incorrectly.  You can view the archive files available for the file you have selected by selecting "View Archives" from the Files Menu. 

Will Quick Trial Balance maintain prior year balances for my chart of accounts?

You can keep up to 10 years of data for each account in your trial balance, and these will automatically be updated when you run the option "Reset for New Year" in the Housekeeping Menu.  You can also enter prior year balances by using the option "Quick Entry - Beginning / Prior Year Balances" from the Chart of Accounts submenu in the Files Menu.

You can print a prior year trial balance by selecting the option "Beginning / Prior Year Balances" from the Reports Menu.  Prior year balances can also be used to obtain comparisons with the current year by selecting the Balance Sheet Accounts Comparison or the Income Statement Accounts Comparison reports.  The Expense A/C Analysis Report will show differences between the current year balance and the prior year balance.  There are a number of other reports that include the prior year balance for reference purposes.

Transactions Menu

What are the cash receipts and cash disbursements options for?

If you have a client that does not have a general ledger program to enter their day-to-day cash transactions into, you can use Quick Trial Balance as a general ledger program by entering their cash receipts and disbursements in QTB.  Transactions are entered by "journal code", so you may need to setup a journal prior to entering cash transactions.  Journals are setup using the "Journals" option in the File Menu.

When I enter journal entries, how do I tell QTB to post it to one or more books (trial balances)?

If you are maintaining more than one book (trial balances), there is a group of checkboxes that are used to identify what book you want the journal entry posted to.  You can also select the "All" checkbox to post a journal entry to all books.

This procedure is also used when entering cash transactions.  When entering cash transactions, all books are selected by default since cash transactions normally affect all books.

Reports Menu

What report should I print to see what group codes have been assigned to my chart of accounts?

The Group Accounts Listing will show you what group and sub-group codes have been assigned to your accounts.  This report can be found in the Reports Menu.  It can also be printed by clicking the "Reports" button at the bottom of the chart of accounts screen.

What report should I print to see the trial balance after all adjustments have been made?

The Adjusted Trial Balance will print a trial balance after all adjustments have been posted to your accounts.  The Working Trial Balance will show by account the beginning balance, journal entry amounts, and adjusted trail balance.  The Lead Schedules Report and Grouped Trial Balance will also print the adjusted trial balance amounts.

What report should I print to see the grouped trial balance amounts?

The Grouped Trial Balance will group your accounts based on the group codes and sub-group codes assigned to them and print the grouped amounts that can be used to prepare your tax returns and/or financial statements.  If sub-groups are assigned to your accounts, a separate report will be printed showing these accounts and the grouped amounts for them.

Housekeeping Menu

What does the Reset for New Year option do?

After all transactions and journal entries have been entered for the current year and all reports have been printed, this option is used to prepare your data file for the next year's activities.  There is an option when resetting that will allow you to move the ending trial balance to the beginning balance fields for the next year.  This option would be selected if you are going to enter cash transactions so you can generate a general ledger.

How do I retain my adjusted trial balance so I can enter cash transactions for the next year and get a new trial balance?

When you select the Reset for New Year option in the Housekeeping Menu, there is an option you can select that will move the ending balances for all balance sheets accounts to the beginning balance field.  This will save you the trouble of entering the beginning balances for the balance sheet accounts before you enter cash transactions.

After I reset for a new year, can I return to the previous year to make further adjustments or print reports?

Yes.  To return to the previous year, select the option UnReset to Prior Year.  This option allows you to return to any previous year that an "unreset" file has been created for.  The unreset file is created when you run the Reset for New Year option.  Note that any changes you make in a prior year file will NOT be carried over to any subsequent years, so you may have to make changes to the beginning balances if balance sheet accounts are affected.

Help Menu

What resources are available for learning about Quick Trial Balance?
  • Help System - Press F1 from anywhere within the program to display the Help System.

  • Tutorial - If you are new to Quick Trial Balance, you should probably go through the tutorial.  You can display or print the tutorial by selecting Asset Keeper Tutorial from the Help Menu.  If you run the tutorial from the Quick Trial Balance CD, the Internet, or if you copied the tutorial videos to your computer, you can run the video clips that will demonstrate how to use many of the features in Asset Keeper.

  • Online Discussion Board - The online discussion board on the Pro-Ware website has hundreds of postings from users regarding various issues concerning the program.  Very often, you can find a solution to your problem or additional information about your concerns on the discussion board.  To view the discussion board, go to www.proware-cpa.com/discussion.html.

  • Technical Support - Of course, you can always call our technical support staff for assistance.  Alternatively, you can use the option "Comment / Question / Suggestion" in the Help Menu to fax or email us.  Very often, we can respond more quickly and in greater detail via email or fax than we can if you call us.

 

                                                                                                                                       

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