10-Key Plus: Frequently Asked Questions (FAQ's)

General Questions

  1. What is 10-Key Plus (TC+)?
  2. Why does 10-Key Plus indicate that I am using a DEMO program when I start it?
  3. I lost my activation code, how can I get another one?
  4. How can I tell what version of 10-Key Plus I am using?
  5. How do I get the most current release of 10-Key Plus?
  6. Since I've never used 10-Key Plus before, what is the best way to get an overview of its features?
  7. I can't find my 10-Key Plus CD. How do I get a new one?

Installation

  1. What should I do if I put the 10-Key Plus CD in my computer and nothing happens?

Options Menu

  1. How do I change the calculator layout from a 10-Key to a handheld in 10-Key Plus?
  2. How do I keep 10-Key Plus on top so I can use it in any of my applications?
  3. Can I hide the paper tape or choose more lines to display on the calculator?
  4. How do I change the decimals displayed on 10-Key Plus?

Printing Options

  1. How can I print the contents of my calculator tape?
  2. Can I print the contents of the calculator tape to a file?
  3. How do I change printers when printing in 10-Key Plus?

Help Menu

  1. What resources are available for learning about 10-Key Plus?

 

 

General

What is 10-Key Plus?

10-Key Plus (TC+, for short) is a full-featured tape calculator that you can use with any program. Cut and paste the results, create a running tape, and even print the results to a printer to attach to documents. Use a traditional 10-Key layout or a handheld calculator layout. Both have the look and feel of real calculators and interact with the mouse or keyboard for quick data entry. You can scroll backwards and forwards on the tape and even cut and paste multiple lines of numbers and results into virtually any Windows-based program. TC+ even displays the information that's currently in your memory keys so you don't even have to press a button to recall it!

Why does 10-Key Plus indicate that I am using a DEMO program when I start it?

An activation code is required to convert 10-Key Plus from a DEMO to a licensed version. Until you enter your activation code, 10-Key Plus will start in DEMO mode. While in DEMO mode, whenever TC+ starts, a screen is displayed prompting you to enter your activation code. To activate the program, click the "Enter Activation Code" button and type in your program prefix, serial number, and the activation code provided to you on the CD case that your CD was shipped in. If you bypassed the prompt during the startup, you may enter the activation information by closing and restarting TC+.

I lost my activation code, how can I get another one?

Restart 10-Key Plus and click the "Request Activation Code" button on the screen that appears. Complete the form and email or fax to Pro-Ware. We will respond by email if you email your request or by fax if you fax your request to us.

How can I tell what version of 10-Key Plus I am using?

At the main menu, click the Help Menu and then click About 10-Key Plus. The version and the version date of 10-Key Plus is displayed on the screen.

How do I get the most current release of 10-Key Plus?

The most current release of 10-Key Plus is always available on our website and can be downloaded by registered users at any time. For example, if you have an older version 10-Key Plus, the most current release of TC+ can be downloaded by selecting the Update option from the Help Menu You must have an internet connection to use this option. The auto-update feature built into 10-Key Plus will download and install the update for you. 

Alternatively, you can go to the Pro-Ware website ( www.proware-cpa.com/tcp_updates.html ) and download the update to your computer and install it. Instructions for installing the update are included on our website.

Since I've never used 10-Key Plus before, what is the best way to get an overview of its features?

The 10-Key Plus Help option provides a quick overview of how to get started. It includes all of the features and options available and how to customize TC+ for your own personal preferences. 

I can't find my 10-Key Plus CD. How do I get a new one?

If you are using the current version of 10-Key Plus, you can request a replacement CD from Pro-Ware or download the program from Pro-Ware's website (www.proware-cpa.com). You can contact our customer service at 402.861.8800.

 

Installation

 

What should I do if I put the 10-Key Plus CD in my computer and nothing happens?

Our installation relies on the "autorun" feature of Windows to start the installation program when you insert the 10-Key Plus CD; however, if this Windows feature has been disabled or is not working properly, the installation program will not start.  To manually start the installation program, click on "My Computer", then right-click on the drive that represents your CD-ROM drive and select Open from the menu.  When the contents of the CD are displayed, double-click on AUTORUN.EXE and the installation program will start.

Options Menu

How do I change the calculator layout from a 10-Key to a handheld in 10-Key Plus?

To change the layout of the calculator from 10-Key to a handheld calculator, select the "Handheld Calculator" from the Options Menu. Alternatively, you can use the F3 hotkey to change the layout. To return to a 10-Key layout, select the 10-Key Calculator from the options menu or press the F2 hotkey. A checkmark will indicate the current calculator layout setting.

How do I keep TC+ on top so I can use it in any of my applications?

Choose the "Always on Top" item from the Options Menu. A checkmark is displayed directly to the left of the option to show whether the calculator is on top or not.

Can I hide the paper tape or choose more lines to display on the calculator?

Yes. Select "Tape" from the options menu. From there, you can select to display 5, 10, 15, or 20 lines at once on the tape. You can also hide the tape completely by clicking the "Show/Hide Tape" feature. To display the tape after it is hidden, simply select the "Show/Hide" option again and the tape will be redisplayed.

How do I change the number of decimals displayed on TC+?

To change the number of decimals displayed on the calculator, select "Decimals" from the Options Menu. There you can select to display any number of decimals from 0 to 6 decimal places. You can also use hotkeys to change the decimals displayed. Use CTRL + F1 for 1 decimal place, CTRL + F2 for 2 decimal places, etc. Set the number of decimals to zero by typing CTRL + F7.

Printing Options

How can I print the contents of my calculator tape?

Simply click the printer button located on the calculator to print the contents of the tape.

Can I print the contents of the calculator tape to a file?

Yes. Simply select the "Print to File" option when the printer dialog screen appears. You can select to print to a .pdf file for use with Adobe Acrobat, .xls to save the file for use with Microsoft Excel, .doc to save the file for use with Microsoft Word, or .txt for use with Windows Notepad. In addition, TC+ also supports printing to .html, .xml, and .rtf file formats.

How do I change printers when printing in 10-Key Plus?

If you wish to select a printer other than your Windows default printer when printing the calculator tape, click the ellipsis (...) button on the right side of the printer field at the top of the printer dialog box.

Help Menu

What resources are available for learning about 10-Key Plus?

You are using one of the resources right now, but there are a number of resources available to learn about the 10-Key Plus program including the following:

  • Help System - Press F1 from anywhere within the program to display the Help System.

  • Online Discussion Board - The online discussion board on the Pro-Ware website has hundreds of postings from users regarding various issues concerning the program.  Very often, you can find a solution to your problem or additional information about your concerns on the discussion board.  To view the discussion board, go to www.proware-cpa.com/discussion.html.

  • Technical Support - Of course, you can always call our technical support staff for assistance.  Alternatively, you can use the option "Comment / Question / Suggestion" in the Help Menu to fax or email us.  Very often, we can respond more quickly and in greater detail via email or fax than we can if you call us.

                                                                                                                                       

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